Contact Us

We'd love to hear from you. Whether you have a question about your order, sizing, or simply want to say hello — our team is here to help.

📩 Customer Care

For all enquiries, email us at [support@vionva.com].
We aim to respond to every message within 24 hours, Monday to Friday.

To help us assist you faster, please include your order number (if applicable) and as much detail as possible.

🕐 Support Hours

Monday – Friday: 9:00 AM – 6:00 PM [(Eastern Time):]
We're closed on weekends and public holidays, but we'll always get back to you on the next business day.

💬 What we can help with

  • Order status, tracking, and delivery questions
  • Sizing and product advice
  • Returns, exchanges, and refunds
  • Payment or checkout issues
  • Wholesale, press, or collaboration enquiries

🤝 Collaborations & Press

Interested in partnering with VIONVA or featuring us? We'd love to connect — email [press@vionva.com] with a little about you.

🌷 Stay Connected

Follow us for styling inspiration, new arrivals, and behind-the-scenes:

  • Instagram: [@ vionva_studio]
  • Meta: [@vionva]

Sign up for our newsletter and enjoy 10% off your first order.

Vintage soul, made new.

We'd love to hear from you. Whether you have a question about your order, sizing, or simply want to say hello — our team is here to help.

📩 Customer Care

For all enquiries, email us at [support@vionva.com].
We aim to respond to every message within 24 hours, Monday to Friday.

To help us assist you faster, please include your order number (if applicable) and as much detail as possible.

🕐 Support Hours

Monday – Friday: 9:00 AM – 6:00 PM [(Eastern Time):]
We're closed on weekends and public holidays, but we'll always get back to you on the next business day.

💬 What we can help with

  • Order status, tracking, and delivery questions
  • Sizing and product advice
  • Returns, exchanges, and refunds
  • Payment or checkout issues
  • Wholesale, press, or collaboration enquiries

🤝 Collaborations & Press

Interested in partnering with VIONVA or featuring us? We'd love to connect — email [press@vionva.com] with a little about you.

🌷 Stay Connected

Follow us for styling inspiration, new arrivals, and behind-the-scenes:

  • Instagram: [@ vionva_studio]
  • Meta: [@vionva]

Sign up for our newsletter and enjoy 10% off your first order.

Vintage soul, made new.