Terms of Service

Welcome to VIONVA. These Terms of Service ("Terms") govern your access to and use of vionva.com (the "Site") and any purchases you make. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase. By using the Site, you confirm that you meet this requirement and that all information you provide is accurate and current.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or data
  • Interfere with the Site's security or functionality
  • Use our content, images, or trademarks without written permission

3. Products & Pricing

  • We strive to display our products, colors, and descriptions as accurately as possible. However, we cannot guarantee that your screen displays colors accurately.
  • All prices are listed in [USD] unless otherwise stated and are subject to change without notice.
  • We reserve the right to correct any errors, and to modify or discontinue any product at any time.

4. Orders

  • Your submission of an order is an offer to purchase. All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or stock issues. If we cancel an order after payment, you will receive a full refund.
  • Once your order is accepted, you will receive a confirmation email.

5. Payment

We accept the payment methods displayed at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method. All payments are processed securely by our third-party payment providers.

6. Shipping, Returns & Refunds

Delivery, returns, exchanges, and refunds are governed by our separate Shipping Policy and Returns & Exchanges Policy, which form part of these Terms.

7. Intellectual Property

All content on the Site — including images, text, graphics, logos, product designs, and the VIONVA name and branding — is the property of VIONVA or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.

8. User Content

If you submit reviews, photos, or other content, you grant VIONVA a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content for marketing and operational purposes. You are responsible for ensuring your content is lawful and does not infringe the rights of others.

9. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the Site or products, including merchantability or fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law, VIONVA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability shall not exceed the amount you paid for the relevant order.

11. Indemnification

You agree to indemnify and hold harmless VIONVA and its team from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [YOUR JURISDICTION], without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms at any time. Changes take effect once posted on this page with an updated "Last updated" date. Continued use of the Site means you accept the revised Terms.

14. Contact Us

Questions about these Terms? Email us at [support@vionva.com].